3/17/2015

BBA - Marketing management pdf,lecture notes,ebook download

Hello BBA students,



Check out this superb ebook on Marketing management for the students pursuing management courses or BBA.This ebook is in PDF format for you all to download. You can also find lecture notes and handouts in this section.However,the modules covered in this ebook are as follows:



Marketing management




  • MARKETING MANAGEMENT

  • CONSUMER BEHAVIOUR

  • MARKET SEGMENTION AND TARGET MARKET PRODUCT

  • PRICING

  • PHYSICAL DISTRIBUTION

  • PROMOTION

  • RURAL MARKETING

  • VI ELECTRONIC MARKETING






INTRODUCTION



Marketing is everywhere and it affects our day- to-day life in every possible manner. Formally or informally people and organizations engage in a vast number of activities that could be called as marketing. Good marketing is no accident, but a result of careful planning and execution. It is both an art and science. Let’s discuss various concepts and issues in marketing.



DEFINITION



Marketing management is the art and science of choosing target markets and getting, keeping and growing customers through creating, delivering and communicating superior customer value. In short Marketing is “Meeting needs profitably”. Marketing has been defined by different authors in different ways which can be broadly classified into three:



Product Oriented Definition




Marketing is the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods and services to create exchanges that satisfy individual and organizational goals.



Customer- Oriented Definition



Here the emphasis is on customers and their satisfaction.Marketing is the human activity directed at satisfying needs and wants through an exchange process.



Value Oriented Definition



Marketing is an organizational function and a set of processes for creating, communicating and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.


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